# Numa Member Benefits

## Member Benefits

### Discounts
- Always receive the lowest rates with 15% off.
- Get up to 30% off for when staying 7 nights or long.

### Flexible Cancellation Policy
- Cancel your flexible rate reservations free of charge until 6pm on your arrival day.

### Free Priority Early Check-in*
- Enjoy early check-in from 2pm (subject to availability).

### Free Late Check-out*
- Enjoy late check-out until 1pm (subject to availability).

### Free Welcome Drinks & Snacks*
- Enjoy refreshments delivered straight to your room, including alcoholic and non-alcoholic beverages and sweet and savoury snacks.

\* Subject to availability and local regulations. See FAQ for more information.

## FAQ

- **Is it free to become a member?**  
  Yes, becoming a Numa member is free. Simply create your account **[here.](https://trip.numastays.com/auth?utm_source=offerspage&utm_medium=website&utm_campaign=memberbenefits&utm_content=en)**

- **How do I book as a Numa Member?**  
  Log in to your Numa account on our website or app, and continue with your booking. Your member benefits are automatically applied.

- **Which locations offer Welcome Drinks & Snacks?**  
  Welcome Drinks & Snacks are not available at these Numa locations:
   - Amsterdam The Crane
   - Amsterdam North
   - Amsterdam Oosterpark
   - Amsterdam Vondelpark
   - Hamburg Base
   - Salzburg Ivy
   - Salzburg Maximilian
   - Brussels Scoop
   - Florence Palazzo Haggis
   - Florence Palazzo San Niccolò
   - Rome Portico
   - Rome Verso
   - Barcelona Lumino
   - Barcelona Lustre
   - Barcelona Seda
   - Madrid Goya
   - Madrid Luna
   - Madrid Script
   - Valencia La Xerea.

- **How do I get the free early check-in?**  
  Simply select your preferred time in **[My Trips](https://trip.numastays.com/trips)**. Please note that early check-in isn't guaranteed before 3pm (standard check-in time), but if your room is ready earlier, we'll notify you so you can check-in early.

- **How do I get the free late check-out?**  
  Simply visit **[My Trips](https://trip.numastays.com/trips)** to check for availability. If the option for a late check-out is available, you can proceed and book it directly.

- **My company has a business contract with Numa, do I get member benefits?**  
  Absolutely! As long as you book your trip while logged into Numa for Business, you’ll enjoy all our member benefits.

- **What if I have a different question?**  
  Need answers to something else? Our Guest Experience Team is ready to help you whenever you need it. You can reach them via phone (+49 30 3119 6117) or WhatsApp (+49 157 359 922 93).